FREQUENTLY ASKED QUESTIONS (FAQ)

MEMBERSHIP terms & conditions

General Terms and Conditions for VIP Membership
Accumulation of HYSSES $
Redemption of HYSSES $
Redemption of Birthday month discount
Sharing of your HYSSES membership privileges

WEBSTORE

I have not received/forgotten my password for my membership account. How can I receive my password?
How do I change/update my personal particulars?
I did not receive any promotional email and birthday reminders; how do I opt to receive email reminders in the future?
I like to use my 10% VIP discount also for online purchases. What do I need I do?